Help us get to know you better by taking our “Getting to Know You” survey! You’ll earn reward dollars just for completing!
Complete the 2026 survey at schwabinsurancegroup.com
If you haven’t completed the 2025 form, complete it at schwabinsurancegroup.com
Have one of our preferred doctors or nurse practitioners assess your health, review your medications, and answer any questions you may have.
Take the first step and call + 1 (800) 375-5058 (TTY 711)* to complete your required consultation and schedule your LiveHealthy Visit. Or log into the Member Portal, click the LiveHealthy Rewards button, and complete your LiveHealthy Visit consultation online.
Earn reward dollars for these preventive care services (once each year):
Earn $30 in reward dollars each quarter for doing one of these activities:
Current Schwab members:
Answers to many questions can be found in our LiveHealthy Rewards FAQ or in the chart below.
**The $50 gift card reward can be earned by completing a primary care visit with any primary care provider (including a LiveHealthy Visit with one of our preferred providers) between November 20, 2025 and December 31, 2025 and completing the consultation discussed above. You will receive your gift card in a separate mailer within 90 days of Schwab receiving record of you completing your appointment. The $50 reward will not be loaded onto your LiveHealthy Rewards Visa Card.
| LiveHealthy Rewards Program | OTC Benefit |
|
|---|---|---|
| What's the difference between the OTC benefit and LiveHealthy Rewards program? | Let's members earn reward dollars by completing activities that promote good health. You can even do some activities without leaving your home. And you can spend your reward dollars on just about any products or services! † | Gives members an allowance each quarter that allows you to purchase commonly used healthy items such as vitamins, band-aids, toothpaste, and aspirin. |
| How much money? | Up to $400 reward dollars per year. | $50–$170 per quarter (Up to $200–$680 per year) The amount varies by plan. |
| Are there any time limits to use the funds? | No quarterly restrictions | Must use within allocated quarter (Jan.-March, April-June, July-Sept., Oct.-Dec.) |
| When are the funds loaded onto the card? | Earned reward dollars are loaded after completion of the reward requirement. (Load time may vary based on verification of reward completion.) | OTC dollars will be loaded onto the Flex Card at the beginning of each quarter. |
| Is there a limit on what I can use the card on? | No, you can use Reward dollars on most items (grocery, transportation, etc.) except alcohol, tobacco and firearms.† | Yes, you must purchase OTC items from an approved list. |
| What if I spend more than what is on the card? | If you exceed your Rewards dollars on the card, you will be responsible for overage. | If you go over your quarterly amount and have Rewards dollars on the card, the overage will be covered by your Rewards dollars. If you do not have the Reward dollars, you will be responsible for the overage. |
| Can the funds be converted to Cash? | No | No |